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Intelligent profiling on new provides

p_w_d_stone
Grafter
Posts: 315
Registered: 05-04-2007

Intelligent profiling on new provides

As this will impact on the advice offered to forum users, and on anyone currently awaiting activation, I thought I'd flag the below quote from James on the Comms Blog.

Quote
A number of our customers may have experienced some instability on their IPStream Max service within the first days of the service being provisioned. This was outlined as an expectation of the quality of service from the outset of IPStream Max being launched.

BT have now made an improvement to the service so that it assigns what they believe to be the optimal profiled speed and noise margin, giving what should hopefully be stability from the outset of the service. This should result in less “flapping” during the first ten days as the speeds assigned within the training phase should be that of which would have been calculated after the ten day period has elapsed.

From a customer perspective, this should result in an improved level of service quality and from our perspective, there should be less calls into the Customer Support Centre from customers who may have potentially seen an intermittent connection from the initial calculation of profile.
2 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Intelligent profiling on new provides

Thanks Peter. Glad it was of interest.
Community Veteran
Posts: 38,215
Thanks: 913
Fixes: 54
Registered: 15-06-2007

Intelligent profiling on new provides

Given the dubious state of the BT guesses, how long does it take from the initial guess to final optimised condition.
This is specially of concern if the default noise margin is set at 15dB - at present it takes ages for the automated systems to reduce it.