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Initital Checks for activation?

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Initital Checks for activation?

Here's what the problem ticket says (Problem ID: 4807341):
"Thank you for choosing PlusNet as your broadband ADSL provider. Our
initial checks for ADSL activation returned the following information
about your line:




For details on how this affects your broadband ADSL account - speak to..."

Yes... exactly that. The following information, which doesn't exist. I don't mind being told that the ADSL activation has failed, but when there's no reason, I get a little bit suspicious.

Could anyone at tech support sort this out or anyone offer some information about this?
1 REPLY
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RE: Initital Checks for activation?

Aaah, it's ok, been sorted.
BT's fault.... how surprising!