Quote Please post (if you can) the same problems you get with the next provider cuz at the end of the day its all BT
I left on 19 April, 2006, and the service I am receiving from my new I.S.P. is far superior to that I was receiving from Plusnet. I was on the 2Mb PAYG with 10GB download package with Plusnet and only using around 2GB/3GB per month. Speeds, e-mail and the portal from my new I.S.P. are much better and on the one occasion I had to telephone Customer Service the telephone was answered on the third ring. Not all of the problems currently being experienced by Plusnet custsomers are down to B.T. My bad experiences and problems were certainly of Plusnet's making.