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How to cancel Broadband???

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How to cancel Broadband???

Hi,

I've had plusnet since 21/05/2005. Can someone tell me if there is a cancelation charge and whether plusnet will give me a MAC code.

Thanks,

Rob
4 REPLIES
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How to cancel Broadband???

plusnet will give you a MAC (it may take longer if they haved moved you off BT).

You need to raise a ticket for a MAC (you don't have to use it). And explicitly ask them to give you a confirmation of any monies that may be owed if you use the MAC.

Much depends on how you started with Plusnet and what hardware you may have got from them
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How to cancel Broadband???

I had a cheapy DSL modem, which I never used LOL
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How to cancel Broadband???

There shouldn't be a cancellation charge as youv'e been with them over 12 month's
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

How to cancel Broadband???

If you deferred the modem and activation charge you will have to pay those less 20% because they progressively reduce to zero over a 5 year period