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How long will the upgrade from Plus to premier take?

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How long will the upgrade from Plus to premier take?

I need it done pretty quick as I go on holiday in a few days? Thanks
18 REPLIES
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

How long will the upgrade from Plus to premier take?

It's almost instant.
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How long will the upgrade from Plus to premier take?

Well I upgraded and it said 5-7 days Cry , is this accurate? Also will I need to reset me modem?
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

How long will the upgrade from Plus to premier take?

Odd. It's just a setting at Pn's end. You could ring and ask them why the wait.
You'll not need to reset your modem

The above assumes you've not changed speed as well.
If you have changed speed at the same time and BT are involved, that would explain the wait, and you'd need to reboot the modem to sync at the new speed.
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How long will the upgrade from Plus to premier take?

Well since I upgraded Ive noticed a significant increase in websurfing, and my IP address has changed so I'm assuming it's gone through. I went from 2mb to 2mb too. Think it's gone through now?
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

How long will the upgrade from Plus to premier take?

Wouldn't be surprised. Plus doesn't have a static IP.

If you do P2P, try downloading a torrent and you'll see straight away.
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How long will the upgrade from Plus to premier take?

Well I'm downloading using Azureus and I'm not getting speeds above 2kb/s, which is not satisfactory on a 2Mb line, so should I email PN and see what they say?
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How long will the upgrade from Plus to premier take?

sorry Triple Post
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How long will the upgrade from Plus to premier take?

sorry Triple Post
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

How long will the upgrade from Plus to premier take?

No use now as I have replyed but if there is no reply on the end of your post you can delete it!
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

How long will the upgrade from Plus to premier take?

@mykedavis
try this test torrent
If you get 100k and above within five minutes, you've been upgraded.

Of course, you could just ring support and ask :roll:
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How long will the upgrade from Plus to premier take?

Well I was only getting speeds of 5kb/sec max! Cry
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

How long will the upgrade from Plus to premier take?

you've not been upgraded then. I'd give them a ring and ask why not.
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

How long will the upgrade from Plus to premier take?

It wouldn't be to do with the billing cycle - or is that only downgrades?
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How long will the upgrade from Plus to premier take?

The problem is that I got an email saying Ive been upgraded. I'll give them a ring though