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How long for order process??

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How long for order process??

Hi All,

I ordered the BB Premier package on the 8th August and the order status seems to be stuck on checking details.

I've checked my hotmail account and there are no messages from plusnet, not even in the junk box, I've posted a question on the website this morning but not had an answer from support and there are no other questions or emails relating to the order or if there are any issues.

The information I had when signing up said 5/7 days, it looks like this is not going to happen now!

Is this the "norm" or is there anyone I can speak to to find out what the delay is?
1 REPLY
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wat a difference a day makes??

OK, another senior moment!
So I signed up on the 9th!

:-)