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How long does it take for someone to look at contact us

Sheepdog
Grafter
Posts: 60
Registered: 30-07-2007

How long does it take for someone to look at contact us

I raised a ticket on 8/2/06 in the morning, asking about moving broadband to a new address and phone number and now 2 days later nothing, no one has looked or done anything. Now getting concerned as whether work will be done in time as no action has been taken!

Ticket 18671377
2 REPLIES
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

How long does it take for someone to look at contact us

Where time is important, it would make more sense to ring them up rather than wait for a ticket answer.

Telephone customer support 24/7 on 0845 1400200
Sheepdog
Grafter
Posts: 60
Registered: 30-07-2007

Ticket now actioned (nt)

All sorted now and order taken Tongue