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High(?) Speed Broadband

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High(?) Speed Broadband

In 'Connection settings' I find:-

Quote
Your High-speed Broadband Service

Your current broadband speed is 2500 Kbps


Does this mean that I have been upgraded to the 8MB service (Max DSL) and this is all I can get on my line or have I perhaps not been upgraded. How can I know?
My speedtest results give ~1600kbps.

Thanks.
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

High(?) Speed Broadband

Hi,

Looking at your account it looks like you were upgraded to Max last year but it's likely that the length of your phone line means that your line will only support around 2.5Mbps (the BT estimate for your line is 3Mbps so not far off).

The speedtest result could be a little higher, may be worth trying off peak to see if there's any difference, around 2200-2300kbps would probably be the top end I'd expect to see on a speedtest, but exchange side contention and other factors may mean the speed is a little lower at peak.
N/A

High(?) Speed Broadband

Thanks Dave for your prompt reply. I was never notified that I had been upgraded - I assumed I would have been. I don't know when I would have been upgraded but my past speed results were generally a lot higher. The recent figure is presumably off peak (~1 am).

Quote
Previous speed test results were (not a complete list):

Date Speed Achieved (kbps)
05-02-2007 00:50:15 1684.1
04-02-2007 23:02:22 1614.8
06-09-2006 00:36:17 2484.7
05-09-2006 22:51:08 1570.5
05-09-2006 22:50:21 2398.9
05-09-2006 22:41:56 2349.4
31-08-2006 21:41:33 2336.7


I'll try again over the next few days. Can I find the BT estimate for line speed on-line somewhere? Am I stuck with such speeds forever - will BT improve lines in the future?

Thanks,
Dave
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

High(?) Speed Broadband

You can get an estimate for the line here:

http://usertools.plus.net/exchanges/

put your number in and go to the DSL Max information.

At the moment there probably isn't a lot that can be done to increase the speed. The currently technology operates on the limits of ADSL. The next technology to come around will be ADSL2+ but this will mainly increase the speeds for those who can get 4Mbps or higher on ADSL and maybe extend the reach and possibly the speeds for those on 1Mbps or less a little. For anyone in between the speeds won't be much different between ADSL and ADSL2+. BT will start rolling out ADSL2+ towards the end of this year/beginning of next year.

From there the next technology is something called VDSL, this is the technology that you will see a benefit from. What this does is move the DSLAM equipment that is currently at the exchange into your local green street cabinet. For most people that reduces the copper run from several kilometres to likely less than 1km which can mean much faster speeds for almost everyone regardless of the length of line to the exchange.

This is currently in limited trial and no new dates are available as to when it would be rolled out, but it is at least on the horizon.