Showing results for 
Search instead for 
Did you mean: 

Help with BRAS profile


Help with BRAS profile

I'm having a bit of trouble with my connection speed and wondering if anyone can offer an explanation.

When my MAX was installed there was a fault on the line which meant my maximum stable rate over the initial ten days was set to 2272.

BT have fixed the line fault (a loose connection in the line box round the corner from my house) ad I have been syncing at 7168kbps for 6 days. However my IP profile according to the BT Speedtester is still set at 1000kbps, even though I have been restarting the router once a day as advised by Plus.

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 1000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 7168 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 902 kbps

Would the initial MSR of 2272 afect the posibility of achieving download speeds higher than this?

Or does this sound like the dreaded 'stuck bras profile'?

Any help appreciated.
Plusnet Leader
Plusnet Leader
Posts: 697
Thanks: 38
Registered: 19-04-2007

Help with BRAS profile

I've had a look over your account and it only increased the profile to 1000 this morning - it was previously 500.

I know it can be frustrating but it doesn't appear that the bRAS is stuck. If you continue to sync at your current rate then the profile should automatically update in the next few days.

If it doesn't give us a shout.