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Having problems veiwing some websites

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Having problems veiwing some websites

I found that I can't open some websites like:
www.hotmail.com
www.msn.com
www.halifax.co.uk
and i cant connect MSN Messenger too. This happenned right after I sent a request to upgrade my connection to 8mb on 23/03/07, and it's been 2 months my connection hasn't been upgraded and the the problem mentioned above is still there.

Can someone tell me what is going on and how long it takes to upgrade my connection? 10 days they said, it's been like 80 days already.

Robin.
3 REPLIES
chrisc
Grafter
Posts: 688
Registered: 19-04-2007

Having problems veiwing some websites

The reason that you can't access those particular sites is probably due to the MTU settings on your computer.

Have a look here for information on how to alter these settings.

With regards to the upgrade, due to another order that you have requested we cannot place this at the present time.

I have replied to your ticket with full details - please reply to the ticket with how you wish to proceed.
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Having problems veiwing some websites

Prblem solved by changing the MTU value to a lower one, thanks for the help.
chrisc
Grafter
Posts: 688
Registered: 19-04-2007

Having problems veiwing some websites

No problem. Glad I could help. Cheesy