Until recently I had a Homeworker account for many years, until it was changed to:
"PlusNet TeleWorker Premier - Up to 2Mb"
This morning I had some free time, and whilst getting impatient with BT to do the changes to my line, I discovered some rather disturbing things. According to PN sign up site my account (as above) should have:
"2Mb broadband as standard"
"Speed Up to 2Mb £21.27"
It then struck me, why am I paying more money for what seem to be the exact account described on thier site that not only should be 4x faster, but also cheaper base price ? Have i been just been stupid these past few weeks not to realise this sooner ? Or am I just misunderstanding things here.
I made a ticket outlining some facts and am awaiting a response, just wondered what other people think and wanted to make people aware who may be in the same spot.