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Hardware MIA

N/A

Hardware MIA

So my ADSL was activated today, but I didn't recieve my hardware. Is there a problem with delivery/stocks?
9 REPLIES
Community Veteran
Posts: 6,111
Thanks: 1
Registered: 05-04-2007

Hardware MIA

Well, we don't know I'm afraid. What does your ADSL tracker say about your modem's delivery?

Thomas
N/A

Hardware MIA

The delivery date was 9/12/03 on city link.
Community Veteran
Posts: 6,111
Thanks: 1
Registered: 05-04-2007

Hardware MIA

Ok - have you tried entering the delivery reference you should have been given into CityLink's online tracker?

Thomas
N/A

Hardware MIA

Same

City Link Job No: KBC05672
Job Status: Parcel Collected
Scheduled Delivery Date: 09/12/03
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Hardware MIA

Then I guess you will have to wait to see if it turns up tomorrow as it's in the hands of CityLink (literally!) as to when it gets delivered.

If it does not turn up tomorrow request an update via Contact Us.
Community Veteran
Posts: 5,878
Registered: 04-04-2007

Hardware MIA

You could try calling Citylink directly and asking them what's going on. Make sure you have the reference number to hand when you call.

Chris
N/A

Hardware MIA

No one was in on the 9th, what happens if they did try to deliver it, but couldn't?
N/A

Hardware MIA

Ok it's changed:

05:11 Thursday, December 11, 2003 Arrived at Delivery Branch

How long does it take to go from Delivery Brach to my house? 1 day I guess.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Hardware MIA

You could try ringing the delivery company and asking.