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Got starter pack through the post today.. need help!

N/A

Got starter pack through the post today.. need help!

heya there, got starter pack through the post today and it came with 3leaflets.. one with a load of ip's which i have inputed. i have put it all together put the splitters in and connected the modem to the socket etc. it says device is working properly but after installing drivers and clicking on the binatone modem login icon to setup modem and connection nothing happens it just hangs and goes to webpage not found. can anybody help please. it's probably simple but im stuck and wanna get started Wink

thanks guys

:?
6 REPLIES
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Got starter pack through the post today.. need help!

Have you read the starter pack guides http://portal.plus.net/supportpages.html?2UKrUz0931I%3D
pcorker
Grafter
Posts: 309
Registered: 05-09-2007

Got starter pack through the post today.. need help!

I had a similar problem and tried to write some help but I am no expert
http://portal.plus.net/central/forums/viewtopic.php?t=14389
Pat
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Got starter pack through the post today.. need help!

your describing the same problem we have all had. Things to try are:

Roll back to xp with just sp1 any updates after sp1 nacker it up.

Disable any AV or firewall software av's report the winsock has changed and it wont work until its rebooted.

Set security to low in IE.

Can you ping the modem? try another browser like greenbrowser(very small and fast) or opera as these may operate differently.

Have you got a ipconfig /all we can see. One of the things with the modem is it uses dhcp and if it cant get a adsl connection it gives a strange ip
pcorker
Grafter
Posts: 309
Registered: 05-09-2007

Got starter pack through the post today.. need help!

And when you DO make contact with the modem this is what you will see:

http://www.ndo.com/ndo/Support/Binatone_ADSL500_USB_Modem_Installation_Guide_-_Part_1/supbinusbwin1....

I kept thinking my computer was hanging but it was just SLOW!

Best of luck!
Pat.
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Got starter pack through the post today.. need help!

i got it fixed thanks for all your help.. i can finally play Q3 and Ut Wink anyway to reduce my ping even less than 30-40? or is that good.?

it was just a setting in the internet tools.. took me 5hours to find it *bangs head on wall* but worth it.

Nick
N/A

Got starter pack through the post today.. need help!

That not too bad a ping, depends where the server is, and how busy it is.