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Getting very agitated now

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Getting very agitated now

Hello all,

I live in Mortlake area and I'm paying £21.99 for the 8MB premiere package, however I have in no way witnessed these speeds. The speeds I get are shockingly bad, sometimes as slow as a dial-up connection.

The Virtual Path Exchange checker is showing red in this area, and has been for the past few months, as it keeps spurting out new ETA fix dates every few weeks. I've been seeing a ridiculous amount of low-speed and packet-loss threads around here, and I'm wondering what the Plusnet team are doing? £22 a month is a lot of money and I cant see myself paying that again for a 5kb/s download speed.