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Free Upgrade to 1mb from 512kb?

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Free Upgrade to 1mb from 512kb?

I would like to upgrade from my present ADSL Home 500 to ADSL Home 1000
Please let me know if I require any regrades? If not will the upgrade be
free of charge?

From your web link (in the email) it is indicated a cost of £25 for 1
regrade (whereas this email offering a £29 off the cost of upgrade. Does it
mean that there will be no charge for 1 regrade.

Please email me with the cost of upgrade for my account and also what will
be the monthly subscription in my case for 1M or 2M upgrade.

Thanks,

Yours,

A. Q. Awan
3 REPLIES
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Free Upgrade to 1mb from 512kb?

Having looked at both like you, the way that I read it was that until the end of April there is £29 off the normal price and taking into account this reduction, the price is £25 ( plus vat which comes to £29.37 ).

The one off charge doesn't really matter a deal to me, the extra £10 a month is another matter. Shame there's no way of having a trial period to see if it's worthwhile.
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Free Upgrade to 1mb from 512kb?

I had 1MB for ages trust me it's worth it.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Free Upgrade to 1mb from 512kb?

Hi,

The regrade fee within the same contention e.g. 50:1 512kbps to 50:1 1Mbps is £25+VAT, to change contention e.g. 50:1 512kbps to 20:1 2Mbps costs £35+VAT.
The new monthly fees apply once the regrade completes.