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Fault Report

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Fault Report

Traceroute Results: View Traceroute
Traceroute Time (24 Hour): 13:57 to 13:57
Traceroute Duration: 0 minutes
Traceroute Packet Size: 40 bytes
Exchange: Kingston Upon Thames
Problem: Other (Please explain below)
Other Problem Experienced: I am getting periodic connection problems where all transfers slow down to bare minimum speeds. This includes everything from http to file transfers.
Duration of Problem: Less than 1 week
Minimum Speed Achieved On PlusNet Speedtest: 28 kbps
Maximum Speed Achieved On PlusNet Speedtest: 638 kbps
Average Speed Achieved On PlusNet Speedtest: 333 kbps
Account: ADSL Home (Self Install) - 2mb (50:1)
IP Block Size: 8
Ticket Number: None
Additional Information: I was recently regraded from 1mb to 2mb . I am curious if there was a problem with the regrade screwing up the line. Please note that as soon as I started filling this out speeds began to come back to a reasonable level.
1 REPLY
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Fault Report