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Error 721 with XP

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Error 721 with XP

Just received my Dynamode A360 External USB Modem and like a few other users having problems connecting. I am running XP Pro(SP1) installed device is pluged directly into the PC's USB port.

I have followed the installation instructions to the letter, reinstalled the device and have also tried the drivers from the support website, still no joy! :? - All advice from Plus.net support

Anyone got any idea's for me to try when I return home tonite!!

Andy.
3 REPLIES
Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

Error 721 with XP

Your getting 721 so the authentification server is timing out. Check that you have the correct settings, test using the BT test user. If the test user works then could be a problem locally to your exchange or account so phone PN asap.

Quote
username: bt_test@startup_domain
password: blank
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
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Error 721 with XP

Cheers, i'll give that a go tonight and let you know the outcome :!:
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Error 721 with XP

This might sound stupid but make sure u dont have that pointless (and i dont know why included) American visionet rj 11 convertor attached like it says in the leaflet u get with it!