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Error 721 - Connecting to Broadband service

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Error 721 - Connecting to Broadband service

Hi there

Had broadband service for 2 weeks - no problems. My wife accidently damaged adsl splitter in my bedroom, using the one in my hall. Have 2 connection boxes.

Used 1 splitter ok - but if any incoming traffic kills service, not a problem. (for time being, buy new splitter on saturday)

Problem : when ADSL connects (i.e. green)(today) but the second 'dial-up' username - password validation fails with error 721.

What's the cause plus what's the solution ?

Thanks in advance.


1 REPLY
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RE: Error 721 - Connecting to Broadband service

Tried again last night - no problems !

> Hi there
>
> Had broadband service for 2 weeks - no problems. My wife accidently damaged adsl splitter in my bedroom, using the one in my hall. Have 2 connection boxes.
>
> Used 1 splitter ok - but if any incoming traffic kills service, not a problem. (for time being, buy new splitter on saturday)
>
> Problem : when ADSL connects (i.e. green)(today) but the second 'dial-up' username - password validation fails with error 721.
>
> What's the cause plus what's the solution ?
>
> Thanks in advance.
>
>
>