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Domain hosting ticket

fastpipe
Grafter
Posts: 41
Registered: 08-10-2007

Domain hosting ticket

Hi, I requested to host my domain with plus and they informed me that i had to change my nameservers on the domain, which I have done and replied to the ticket, it has been 2 days now so I am wondering if I have been forgotten about?
4 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Domain hosting ticket

Hi,

It hasn't been forgotten about, we don't forget about any of our tickets, even if it does take a little longer than normal to answer.
The domain's been added to your account now, the records should fully propogate within 24 hours.
fastpipe
Grafter
Posts: 41
Registered: 08-10-2007

Domain hosting ticket

thank you, how do i allow my domain to goto my cgi space automatically?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Domain hosting ticket

You ask plusnet support to do it. Just raise another ticket or use the existing one if it has not been closed.

But.. you must state what you want pointing to your cgi server: www.domain.co.uk or cgi.domain.co.uk or domain.co.uk or any combination of the 3. You could have www.xxx pointing to your current www webspace and cgi.xxx pointing to your cgi webspace and domain.co.uk pointing to your ADSL IP address.

So work out what you want and ask for it to be setup.
fastpipe
Grafter
Posts: 41
Registered: 08-10-2007

Domain hosting ticket

thank you, i shall do it just now Smiley