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Debit Cards To Upgrade

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Debit Cards To Upgrade

Is plusnet ever going to accept Solo or Visa Electron ive set up a Direct debit but i want to upgrade to 1MB but i have to use a credit card to pay the regrade fee is there any other way this can be done Cheque or anything?Huh
8 REPLIES
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Debit Cards To Upgrade

For a one off payment you can use debit cards (well switch definetly) by phoning the card details thru to support.

Should be worth a try.

Regards

Mark
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Debit Cards To Upgrade

i only have Solo & Visa Electron, is it possible to send a cheque or for it to come out of direct debit?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Debit Cards To Upgrade

One-off payments can't be done with DD but plusnet will accept a cheque. Just raise a new ticket or append to your existing one saying you want to pay the regrade fee by cheque and how to do this.
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Debit Cards To Upgrade

how do i create a ticket lol ive only been with plusnet for a couple of days takes a while to get used to it.
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Debit Cards To Upgrade

Click Help on the menu and choose Contact Us or alternatively Click Here
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Debit Cards To Upgrade

Hi,


Unfortunately we do not accept Solo & Visa Electron. However if you contact our support team we can arrange alternate payment.
holdtight
Grafter
Posts: 1,634
Registered: 15-06-2007

Debit Cards To Upgrade

Had the same problem when i upgraded to 1 meg as i use a visa electron
too

i just borrowed a friends card and made the one off payment with it

can you do the same as it doesnt matter who`s card it is you use
all you do is register the card on the portal for your payment
then thats the end of it no more payments are ever drawn from it

might save you some hassle if youve got an understanding friend Cheesy
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Debit Cards To Upgrade

yeah ill ask my mum because she has a switch card ... too much hassle to send all cheques