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DSL Errors

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DSL Errors

I'm having problems with DSL errors being generated that cause issues with accessing web sites. Would this be something to do with Interleaving. I've plugged the router into the test BT socket and still get the errors.

Any ideas?




Collected for 1:25:24


ATM Since Reset Current 24-Hour Interval Current 15-Minute Interval Time Since
Last Event



Cell Header Errors: 591 591 7 0:03:35

Loss of Cell Delineation: 0 0 0 0:00:00



DSL

Link Retrains: 3 3 2 0:01:05

DSL Initialization Errors: 0 0 0 0:00:00

Initialization Timeouts: 0 0 0 0:00:00

Line Search Initializations: 0 0 0 0:00:00

Loss of Framing Failures: 0 0 0 0:00:00

Loss of Signal Failures: 0 0 0 0:00:00

Loss of Power Failures: 0 0 0 0:00:00

Loss of Margin Failures: 0 0 0 0:00:00

Cumulative Seconds w/Errors: 446 446 11 0:02:10

Cumulative Sec. w/Severe Errors: 0 0 0 0:00:00

Corrected Blocks: 147762 147762 22136 0:00:01

Uncorrectable Blocks: 898 898 21 0:02:10

DSL Unavailable Seconds: 71 71 57 0:00:58

ISP Connection Establishment: 2 2 1 0:00:51
2 REPLIES
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

DSL Errors

Seeing as no one else seems to be picking up on this one, i'll give it a go.

Its difficult to be sure from that information since you don't say where it's obtained from - but assuming its from your router it would appear that you are getting a high enough error rate to cause the DSL link to retrain. This will cause you to lose internet connection while it retrains.

Do you know what your Downstream Sync speed and SNR values are ?

What router are you using ?
James
Grafter
Posts: 21,036
Registered: 04-04-2007

DSL Errors

I'd suggest a filter swap and plugging the filter into the test socket behind the master faceplate to see if you see a change in the number of errors initially.