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DNS does not work automatically

Posts: 370
Registered: 01-08-2007

DNS does not work automatically

Since yesterday there is no internet connection.

Phoned customer support. After an hour disconnecting the modem they asked to check for . Because I could see this webpage, they said the automatic DNS server does not give to my router whatever it is.

Instead I needed to input manually into DNS-servers on the router (or under LAN-connection, TCP/IP on the computer):

With this the internet connection was back on.

Is this normal? :?:

DNS does not work automatically

I actually had a similar problem after updating the firmware of my modem recently. It seemed to get the right address but did not assign the right address to my router/computer so i had to set it manually like you did.