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Cost of Broadband Premier Option1

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Grafter
Posts: 61
Registered: 03-08-2007

Cost of Broadband Premier Option1

Had this for last 3 years, but looking to change to one of the new packages. Noticed my subs for existing deal are £22.99 a month - £1 increase from Jan this year. May have missed info telling me of this. My account details show this deal at £21.99 so what's going on?

Dave

How soon before we start to get feedback on the new packages?
5 REPLIES
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Cost of Broadband Premier Option1

Is the £1 for a domain name?

I am sure that as soon as people start moving over to the new products, they will give their feedback.

Personally I have moved from Premier 1 to BBYW 2, but the move has been delayed until my billing date.

Chilly
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Grafter
Posts: 61
Registered: 03-08-2007

Cost of Broadband Premier Option1

I have no domain name.
N/A

Cost of Broadband Premier Option1

Have a look here to see if there's anything that might explain the extra pound.

If this doesn't explain it, or the item doesn't look right, raise a ticket ASAP to query this. PlusNet are usually fairly good at refunding anything that's been taken in error if this is the case.
dsmail
Grafter
Posts: 61
Registered: 03-08-2007

Cost of Broadband Premier Option1

Thanks, but my account summary shows £21.99 per month with no extras. I'll raise a ticekt.

Dave
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Grafter
Posts: 61
Registered: 03-08-2007

Cost of Broadband Premier Option1

Quite right, it was a domain name charge in the end. I'm certain I never asked for it, but may have opted in accidentally. Anyway, feature now removed.

Thanks

Dave