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Connection fee

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Connection fee

I was just wondering, when PlusNet introduced the "free" connection fee for new users, just interested if there was any compensation for the people who atually PAID the £58.75 connection fee? It is kinda unfair dont you think for PlusNet to take the connection fee off and not repay, or somehow compensate the people who have already paid.
3 REPLIES
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Connection fee

Not really.

I bought a TV in Comet for £2000 back in October. A month later, they had it on Special Offer for £1500. Would you say I could go back and demand a £500 rebate?

It's a new offer. How would people ever be able to introduce better deals / products if they had to compensate all their previous customers every time they wanted to do so? It just can't happen.

It's unfortunate that you missed out, but such is life.
N/A

Connection fee

haha i actually found that comment funny for some reason :lol:

Well i do see where your coming from, but i guess it the fact that it was £58.75. I could've used that money to buy a car (toy) Cool
I suppose that is life and how businesses work in order to strive to gain popularity and customers
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Connection fee

Rest in the knowledge you're not tied in for 5 years however.