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Connection Problems

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Connection Problems

I have just signed up to the Plusnet 2mb Premier service and I am having trouble connecting. With an external USB modem the line is syncing at 2.2mb and dialling up successfully only about 1 in 5 times and losing sync within a couple of minutes of connecting. No web pages are loading once it is connected. I have tried connecting to the master socket and there is a slight improvement as I can get the Google homepage to load in about 10 seconds before it cuts off Sad Here are the line stats my adsl router is reporting... surely my line is capable of recieving a 2mb connection?



Does anybody have any idea what my problem could be? Any help would be appreciated Smiley
1 REPLY
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Connection Problems

Have you placed adsl filters on all your phone extensions in use?