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Changing to BT - will it improve line speed

jennies
Grafter
Posts: 60
Registered: 21-09-2007

Changing to BT - will it improve line speed

I have apparently been upgraded to 8mb (ages ago), before the upgrade I got speeds of about 1Mb and since the upgrade it's never been above 500kb, sometimes lower than that. Had a ticket doing the rounds, but apparently it's BTs fault, if I change to BT will I get better speeds or could it really be the line?
1 REPLY
Community Veteran
Posts: 26,345
Thanks: 600
Fixes: 8
Registered: 10-04-2007

Changing to BT - will it improve line speed

Can you post the results from http://www.speedtester.bt.com/ and the stats from your router/modem - http://www.kitz.co.uk/adsl/frogstats.htm may help you find these.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)