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Changing provider from BT to Onetel - dumb question

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Changing provider from BT to Onetel - dumb question

Forgive me if this question is stupid, there's still a great deal I don't understand about LLU, ADSL and telephone providers.

I was on a BT line when I subscribed to Plus.Net.

Anyway, I recently switched my phone provider from BT to Onetel so now I am paying Onetel for line rental as well as all my phone calls. I was assured that nothing would change but I don't really trust Onetel's customer services. Now I'm a little confused - is there anything I need to do with my modem configuration, etc? I'm still connecting via ADSL without any problems right now. Just wondering what changes, if any, might be required.

artemisworks
1 REPLY
Jon
Grafter
Posts: 76
Registered: 07-04-2007

Changing provider from BT to Onetel - dumb question

Hi there,

As OneTel simply bill for the line, then there should not be any changes to the line that would cause your broadband to stop working.