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Changing ownership of BT line + keeping adsl

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Changing ownership of BT line + keeping adsl

Hi,

We have adsl in a shared house, and for the past year, the BT line has been in a different name to the plusnet adsl account:

The person who owns the BT line is about to move out, hence the name on the bt bill is going to change:

What's going to happen to the adsl? last time we did this we were cut off by BT for ages, and by plusnet, as the "contract" on the BT line had changed..

I need a way to change the name on the BT bill without cutting off the adsl..

ANY ideas?

Cheers,
2 REPLIES
Community Veteran
Posts: 5,878
Registered: 04-04-2007

Changing ownership of BT line + keeping adsl

I don't think there is any way you can avoid this, would keeping the line in the other person's name be a possibility, obviously you shouldnt but I know people who've done that before.

Chris
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Changing ownership of BT line + keeping adsl

It's a long shot, and may take some time, but I do sugest the following.

Contact BT, and see if they will tell you it won't effect it. When they say it, ask for it in writting.

When you change the account details, you will lose the ADSL account, there is no doubt in that.

Next, using the letter as evidance, you should be able to get BT to pay for the reprovide.