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Cease and Provide

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Cease and Provide

I am currently with a different provider and
have a 512k adsl connection 50:1.

I have applied for the new 2mb adsl 20:2 Starting the 1st May.

Do I need to cease my old 512 connection before hand
or will you carry out the cease of my old 512k service when you provision my new 2mb connection yourselves?Huh
1 REPLY
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RE: Cease and Provide

> Do I need to cease my old 512 connection before hand
> or will you carry out the cease of my old 512k service when you provision my new 2mb connection yourselves??

Hi,

You will need to cease the service with the other provider first of all, then we will be able to submit a fresh reprovide for you (this is because BT doesn't support migrating between different ADSL products).

Regards,
Richard

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