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Cant Connect ....

N/A

Cant Connect ....

Im using someone elses to post this

Basically im using an Old Green Strngray USB Modem

its sending and recieving data, and i get this error

connected to remote computer
checkin U/N
U/N INCORRECT - PLEASE TRY AGAIN

Something along those lines, but essentially i cant get through
Now i know the details are fine cause im posting on here

Can anyone give any pointers on where to go next
The customer support told me to update the drivers, well ive done that and it still wont connect

Please, HELLLLPP Wink

And he gave me a BT Local line to connect to and it wudnt work, new modem in order?
10 REPLIES
holdtight
Grafter
Posts: 1,634
Registered: 15-06-2007

Cant Connect ....

mmmm possibly ! can you do it the other way round and try your modem on another machine ?
N/A

Cant Connect ....

whenever i try to install the drivers on another pc

it ses i need some Phonebook.ini settings


ive lost my Setup Disc
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Cant Connect ....

Quote
Now i know the details are fine cause im posting on here


Hi there,

Just to clarify. You are using username@plusdsl.net for you modem login as opposed to your portal logon?

Just a thought. The doubt appeared having read your post.
N/A

Cant Connect ....

yeah im using the @plus.net one

this is the one i was told to use
holdtight
Grafter
Posts: 1,634
Registered: 15-06-2007

Cant Connect ....

Sorry its still not clear are you using @plusdsl.net or @plus.net as you put in your last post
you must put in the dsl after plusnet to read yourusername@plusdsl.net my apologies if you are but like i said its still not clear
N/A

Cant Connect ....

Looking the OP's sign up date, he could well be using the .plus.net.

If my memory serves me, some of the older accounts used that realm.

Might be worth trying both though.
N/A

Cant Connect ....

I tried both and neither worked

is there a download for the drivers for the old stingray modems?


i got one from the official site but it wont let me install it with out the ISP's Config
Julie
Grafter
Posts: 791
Registered: 28-07-2007

Cant Connect ....

Hi,

The modem is looking for the original phoenbook ini from the original cd driver. Unfortunately this phonebook ini is not in the upgraded driver.
The reason it won't connect is because it has not got the phonebook ini setting there anymore.
This particular modem looks for that when connecting AFAIK.

Has anyone you know got a copy of this cd ..that you can borrow to copy over the phonebook ini file...??

If not I beleive you can get a replacement CD free of charge for this modem and just pay postage I will have to have a hunt for you for and post the link.
I am sure I saw it recently when browsing.
N/A

Cant Connect ....

Hi,

Have a read at this article from ADSL Guide. There are links to updated drivers there which should sort your problem.

The relevant section is about halfway down the page.

Let us know how you get on.
Julie
Grafter
Posts: 791
Registered: 28-07-2007

Cant Connect ....

Hi,

Nice find Mark Smiley

That should solve your problem Cheesy
Post back johnboadle and let us know how you get on Cheesy