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Can't remove bogus email

DerekB
Grafter
Posts: 36
Registered: 30-07-2007

Can't remove bogus email

There is a zero byte email - signed as 12June 00.00 - which causes an error message every time I do a Send and Receive - I've just set up webmail to look at it but can't delete it from there.

Apologies if this should be posted elsewhere.

Derek@thebriggs.plus.com
3 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Can't remove bogus email

Have you tried the beta webmail to see if it can delete it.

If that fails, raise a contact us ticket and get support to delete it for you. It may be related to the movement of mail accounts to the new storage system.
DerekB
Grafter
Posts: 36
Registered: 30-07-2007

Can't remove bogus email

OK thanks

Derek
DerekB
Grafter
Posts: 36
Registered: 30-07-2007

Can't remove bogus email

Original webmail didn't get rid of it - but the new Beta version has - thanks again

Derek