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Buying from Clarity.

N/A

Buying from Clarity.

Hi there

Through no fault of my own I'm having problems with an order and lack of communication from Clarity

Am I the only one to have this experience?

Patiently waiting for my stuff....

Al

[Moderator's note (by csogilvie): Please do not use All Capitals titles, as it is akin to shouting.]
3 REPLIES
N/A

Buying from Clarity.

Don't worry, your not the only person in that boat it would seem.

Are you attempting to order the customised ADSL faceplate?

I fully understand the fact that these take time to make, however, oproaching three weeks and no sign of it is not very good.

I'll update this thread tomorrow when I have had a good damned moan at them.
N/A

Buying from Clarity.

Yes, when I placed my order on the 2nd of Feb I was told the faceplate would take a couple of weeks which was fine. I ordered other wiring and sockets etc. which I asked to be shipped straight away. As of the 18th I still haven't received anything. This was apparentlly due to a mistake on their behalf, OK, fine, but they said they were sending the bulk of the order on the 12th.
It's now the 18th and nothing!
Attempts to chase them via email have received no reply.
Tedious
Al
N/A

Buying from Clarity.

I had to send them a fax, at which point they chased my e-mail(s) and replied.

If they can't give me any solid info tomorrow, I will get VISA to retract the payment