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Broadband Usage

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Broadband Usage

Hi I hope someone can help, I’m on the Broadband Plus 3GB usage and have been with Plusnet for two weeks now, I have kept an eye on my daily usage and already I have used over 2GB, I’m the only person in the home and use the connection for an hour in the morning and a couple of hour when I get home from work, when I’m not using it I have the PC and Router switched off but the usage still rises, why?

I have been with other ISP with monthly usage of 2GB and I have never gone over it using around 1GB of it!

Am I sharing this connection with someone!!

Thanks!
5 REPLIES
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Broadband Usage

There are/have been problems reported of incorrect usage figures, not least by myself. I can only suggest that you raise a question (ticket) with CS; whether you'll get a satisfactory resolution is another matter.

BTW do you have a wireless connection? Is it secure?
ID
Grafter
Posts: 125
Registered: 08-08-2007

Broadband Usage

Also usage isnt applied to your account as its used. It can take some time for the figure to be updated. (upto about 2hrs after use)
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Broadband Usage

Yes that’s fine but it doesn’t explain where all my GB are going, I have used 2GB in two weeks, as I said I used to use around 1GB a month with the previous ISPs

It says I used around 25mb this morning, looking at a few web pages…… come on!!!

BTW I do have a Wireless Router and it has WEP and MAC security on and I switch it off when not in use
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Broadband Usage

Ok update to this, I switched on the pc this morning and went to Plusnet and looked at the usage for today and it was zero, looked at a few web pages and switched pc and router off, came home from work had a look at my usage and now it has went up to 19.39MB, now I know that looking at a few web pages for an hour this morning would never increase the usage like that!!!!

Well are there others on here with the same? keep an eye on it!!
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Broadband Usage

it starts to become a joke, I had 2 days after they fixed the games servers (I dont use gaming anymore) where I had an extra 2 GB added on HTTP traffic, thats a lot of surfing, but I have gone over my 4.5 GB and now just put up with my 128k connection, its just a pain because everything goes so slow and this wasnt how it was sold in the early days, it was sold as I understood 2MB connection witrh restrictions on P2P, not restrictions on the connection and no P2P.