cancel
Showing results for 
Search instead for 
Did you mean: 

BT speedtest problem

N/A

BT speedtest problem

Ok, so I'm meant to do 3 bt speedtests to find out why I'm suddenly geting 14kbs. Went through instructions.
Set Username as 'speedtest@speedtest_domain'
set password as 'testing' As leaving it blank did not work.

Rebooted pc, every time I try to connect, I get error instantly saying username or password is wrong. Well, For starters I cannot believe I have to go through all this to diagnose a or help PN diagnose a problem. I just came off phone to PN advisor, explaining I had altered nothing and it was working fine last night, and maybe it's a problem that isn't to do with me. But apparently there hasn't been a negative server status :S Can't believe the lack of help You get with PN, no offence to the phone guy. I'm paying way over the odds for this ISP, and get cast aside with no real help, no answers.
A move for me is deffinate now.
2 REPLIES
N/A

BT speedtest problem

Can you try and use this one and see what happens.

testing@dslconnect.co.uk

Password can be anything.
N/A

BT speedtest problem

Quote
Can you try and use this one and see what happens.

testing@dslconnect.co.uk

Password can be anything.



Thanks, but My speed has increased significantly. 3.5mb.
not as good as before, 5-6mb. but it'll do. hope it lasts.
Thanks again.