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BT IPStream Home 2000 regraded to BT IPStream Home 2000?

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BT IPStream Home 2000 regraded to BT IPStream Home 2000?

Hi,
Overnight my line was upgraded & my router is now connected @ 8128 D/S & 448 U/S. I have just received an e-mail from Plusnet stating :"PlusNet are pleased to confirm that your broadband regrade to BT IPStream Home 2000 is now complete." - I was already on BT IPStream Home 2000!

Doing a speed test on ADSLGUIDE has produced an improved upload speed but still the 2MB/s download sppeds I was already getting.

Has this happened to anyone else?

Mike
3 REPLIES
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BT IPStream Home 2000 regraded to BT IPStream Home 2000?

Yes, ignore that message it is an error on PN's part. You are most probably on the correct package. The BT software will assess your line quality and for the next 3 days will attempt connection at different speeds. After approx 3 days your data rate will be set to the maximum stable rate. Currently this will remain at 2Mbs even though you are connected at 8Mbs. You can see the rate at PN's end by logging in here:-

https://portal.plus.net/my.html?action=stable_rate

For further details on all this see the Sticky in the Community section.
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BT IPStream Home 2000 regraded to BT IPStream Home 2000?

Thanks for that - roll on 3 days!!!
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BT IPStream Home 2000 regraded to BT IPStream Home 2000?

It may take less time. You will see a lot about this in the Product annoncements section of the forum. If BT have now fixed it then it may only take 75 minutes!