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BT DSLAM Upgrade - Can't connect

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BT DSLAM Upgrade - Can't connect

I've already raised a ticket for this (5340961), but as usual no reply after 10 hours...

I have a Solwise 715 router and have not been able to connect since the morning of 16th September. My local exchange had it's DSLAM cards upgraded at 0420, according to http://www.zensupport.co.uk/service_status/BT/alcatel_upgrades.asp

The Solwise support forum has many posts about this, uk.telecom.broadband carries some postings and adslguide.org.uk has a story about it. The problem also seems to affect Netgear DG814 owners.

I assume that PlusNet are not aware of this yet? Other ISPs have issued warnings that the work was due to happen (Zen & Demon at least) but there was nothing on plusnet.service.announce

PlusNet - Please:

a) Report my fault to BT
b) Make an announcement on this
c) Undertake to issue announcements when BT inform you of pending work.

Thanks,

Peter Watson
1 REPLY
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RE: BT DSLAM Upgrade - Can't connect

you can add a zyxel modem/router to that. Sad