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BBYW Regrade

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BBYW Regrade

How come when you request to regrade to BBYW(in my case from BB premier 1 to BBYW Option 3) do you have to wait until the next billing date before anything is changed, before the CHANGES regrade's were done within a week (I'm sure they where).

thanks
2 REPLIES
lingbob
Grafter
Posts: 734
Registered: 05-04-2007

BBYW Regrade

I'll stand correcting on this Smiley but upgrades are done straight away whilst downgrades are done at the start of the next billing period. So, if your new package costs more than your old one, the change will take place immediately but if your new package costs less than your old one, the change will be made at the start of your new billing period. Hope this helps .....
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BBYW Regrade

oh yeah that does help...i stand corrected myself...thanks