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BB fault checker and no connection since 17th

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BB fault checker and no connection since 17th

I havent had a connection since wednesday the 17th. I havent been able to sort it out until today, so I used the fault checker in the connection settings on here.

I went through all the steps, and ended up with further checks having to be carried out. It said there should be a response in 2 hours. That was 5 hours ago :?

What could be the problem? I'm starting to get really p'ed off with plusnet!
2 REPLIES
keithcalder
Grafter
Posts: 182
Registered: 03-08-2007

BB fault checker and no connection since 17th

Hiya buddy,

I used the fault tester 6 days ago and within 2 hours it told me I had a fault, however like I said, 6 days have passed and I still have a fault, and nobody answers the tickets. If you phone, you are told you have to wait for a response to the ticket.

Welcome to Muppet Central bud.
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BB fault checker and no connection since 17th

Please do not cross-post. I have just replied to your topic here