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Awesome connection stats


Awesome connection stats

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 152 kbps
DSL connection rate: 800 kbps(UP-STREAM) 224 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 106 kbps

Is this what you call a connection??
If I reboot my router I can get 1.6meg for about 30seconds, before it resync's to 256kbps or less.

I've read about the many issues...

Your High-speed Broadband Service

Your current broadband speed is 500 Kbps
This is worse than the stable 512 I had before this max dsl fiasco...

Currently am paying £29,99 on an old style home work pro account, has this account type been regraded and lumped into the BB+ grade of service?Huh
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Awesome connection stats

No, judging by those figures you have a fault.

If you could post up your line stats, so that we can see what your Signal Noise Ratio/Margin is it may confirm this.

I would also suggest that you open a fault ticket and go through the process as this should highlight the cause.


Awesome connection stats

ADSL Link Downstream Upstream
Connection Speed 1856 kbps 800 kbps
Line Attenuation 15.5 db 31.5 db
Noise Margin 13.7 db 6.0 db

As of 12:00pm Router Reboot
I am predicting a loss of connectivity at 3-5pm this afternoon, happend every day since I returned from my trip..
Community Veteran
Posts: 26,426
Thanks: 678
Fixes: 8
Registered: 10-04-2007

Awesome connection stats

Keep an eye on the downstream noise margin and see if it drops.

Have you compared your router stats when you are plugged in to the test socket behind the master socket?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Awesome connection stats


The speeds you are seeing are because the line is sync'ing at a very low rate. The way BT's system works is they set the throughput speed based on your sync speed, if the sync rate goes down then the throughput rate goes down straight away but if the sync goes up the throughput rate only increases if the sync stays higher for 3-5 days.

If you're losing the connection in an afternoon then it's likely that this is causing the low sync rates. As jelv says watch the SNR as it's likely to decrease.

The thing to do then is then to try and find what it is that's causing the the drop, the following page may be worth a read:

if not does the time tie in with anything else, such as central heating or street lights switching on? Or anything else that could cause a problem.