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Automatic DSL account activation

ScoUK
Grafter
Posts: 61
Registered: 04-08-2007

Automatic DSL account activation

Hi,

I recently placed an upgrade order from Dial-up to a DSL connection. Currently waiting for my line to be activated. I checked the sync status on my router this morning only to find that that a connection to the exchange has been established. After just 3 days,i’m impressive.

I've gone through trying to establish a connection using the relevant bt_test accounts and the bt speedtest account all of which worked perfectly..

Unfortunately my own PlusNET account doesn't work. I understand that if I try my own account then the PlusNET systems will automatically pick up my attempt and activate my account within 1hour in the event of an early activation. I first tried my PlusNET account details 4 hours ago and still I can't get logged in.

Does the automatic account activation service work? If not can someone at +net be so kind as to activate my DSL account.. Thanks Wink


Yeah I know I'm impatient.. But who isn't... Wink



Regards,

--
Al
3 REPLIES
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Automatic DSL account activation

Phone them up on 08451400200 and explain this and it should be done by the person on the phone AFAIK.
ScoUK
Grafter
Posts: 61
Registered: 04-08-2007

Automatic DSL account activation

That's what I call a quick reply!

I'll give them a call just now..


Thanks...
ScoUK
Grafter
Posts: 61
Registered: 04-08-2007

Automatic DSL account activation

Now that's what I call service I'm up and running!

Thanks for you help!



--
Al