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Anyone know contact for Tiscali Wholesale (LLU)?

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Anyone know contact for Tiscali Wholesale (LLU)?

Not holding my breath, but maybe there will be more (some) chance of getting feedback on whether my LLU problem is being actively investigated.
2 REPLIES
N/A

Anyone know contact for Tiscali Wholesale (LLU)?

Hi there.

It is not possible for end users like us to speak with Tiscali Wholesale. They will only speak with their customers and they are Isp's.

You are all out of luck on that one unfortunately.
N/A

Anyone know contact for Tiscali Wholesale (LLU)?

Thanks,
So is there any way we can see more detail on our ticket, rather than being told only that it has been passed to Tiscali? e.g. Are stats collated for troubleshooting purposes, which would allow PN to say, yes, there is a problem at your exchange, or no, you are the only person with this issue...?
It's a shame that communication is not better because I'm sure most have been very happy with PN up until recently. You get more response here than you do from customer support directly where it takes days for questions to be even looked at.