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Answered elsewhere

Posts: 606
Registered: 02-08-2007

Answered elsewhere

BT test result:

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 3000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 4064 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 965 kbps

And yet under Plusnet:

Your current broadband speed is 1000 Kbps

It seems like my account wasn't upgraded properly?

Does anyone else see anything like this, I presume the IP profile is supposed to be the same value as the broadband speed? The account was previously a 1M fixed rate.