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Another Moving House Problem!


Another Moving House Problem!

I moved house over a week ago and still my broadband has not been moved/activated Sad. I have raised a fault etc which has not progressed passed the broadband checker.

Status: Awaiting Broadband Faults Checker Action

Broadband Fault Checker - Connection checks [ In progress ]

The tests on your broadband connection have now started. Please check this Question in about two hours to see the results of the tests.

The tickets raised - ID: 19988643 (cancelled and re-initialised)
current open ticket ID: 20004658

I was thinking of cancelling my account and starting a new one, maybe it would be quicker? altho I have been with plusnet adsl since 2004 Sad :?