Hi someone I know want's to switch to Plusnet .. however he is with Tiscali
at the moment and has been for 19 months now Tiscali do not let there users
migrate? is that correct only cancel so the free offer of migrating to plusnet
cannot be taken up in this situation?
Tiscali use Datastream rather than IPStream for thier ADSL connections in most instances and migration isn't possible between them. So yes you will need to cancel and sign up as a new customer paying a full activation fee.