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Advice for a 2meg new user

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Advice for a 2meg new user

Hi,

I have just gone for the 2 meg option, and am now connected, however...
in my windows tool bar it says "ADSL PCI Modem, connected at 1.1Mbps"
This is further reinforced by running various broadband speed checkers.

Is there anything I can do to get it up to the 2 meg?
Is PN holding me back or BT ?
Any advice here would be appreciated

Thank you

H Wolfe
2 REPLIES
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Advice for a 2meg new user

Hi there,

Ring support (0845 1400200) and tell them your line has been upgraded and ask them to lift the "throttle".
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Advice for a 2meg new user

Thanks for the reply Mark, thing is the line was upgraded from dial up PAYG to broadband, so I'm guessing the line shouldn't be throttled at all.