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Activation!

Griffo
Grafter
Posts: 95
Registered: 30-07-2007

Activation!

The waiting game has now begun. 18th sept I get activated, so the PlusNet portal informs me. Just wondering what the likelyhood of being activated earlier is?
17 REPLIES
Brickinit
Grafter
Posts: 450
Registered: 06-08-2007

Activation!

i'm afraid if you look at all the other postings, not very likely. mine was due 10th still waiting quietly. :?
N/A

Activation!

Oh dear, mine is due tomorrow....so it could be ages?
N/A

Activation!

happyhound. Are you awaiting a activation or regrade though?

From what i can see, activations are progressing as normal, though are likely to be on the target date, rather than early like some signups.
Brickinit
Grafter
Posts: 450
Registered: 06-08-2007

Activation!

i'm afraid it's upgrade to 2mb Philip
Griffo
Grafter
Posts: 95
Registered: 30-07-2007

Activation!

Would a delay mean there are a lot people wanting ADSL on your exchange.....or is it a bit more complex than that? :?:
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Activation!

Hi,

Some orders are still going to be coming on early, although probably not as many as normal.
Similarly with regrades there have been some delays, but for most people I wouldn't have thought there'd be more than a day or two's delay.
Brickinit
Grafter
Posts: 450
Registered: 06-08-2007

Activation!

so far it's. ordered 28/08
submitted 03/09
completion due 10/09
eta now 20/09

be here soon i'm sure

many updates from support
BUT NOW on the 22/09/2004
i'm up and running , 26 days is this a record :lol:
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Activation!

Looking at the order it is due to complete on 20/9. I'm not sure why it's taken that much longer, but it won't be long now.
Griffo
Grafter
Posts: 95
Registered: 30-07-2007

Activation!

Stats so far:

Upgrade Ordered: 10/09/04
Activation Sumitted: 10/09/04
Activation Date: 18/09/2004

What day will the modem and stuff be sent out? Thursday (16th)?
N/A

Activation!

I got activated today. I wasnt due to be activated until after 12 midday tommorrow! (Thursday)
gpsmout
Grafter
Posts: 331
Thanks: 1
Registered: 09-10-2007

Activation!

Smiley
BT announce Line limits Lifted
extended reach ADSL August 18th
Actioned 6th Septemeber, date line limits lifted; I'm given activation of Sept 15th
Line Sync began; 9th Sept.
Log In Succesful First itime on 11th Sept. SNR & line problems
raise tickets
Plus Net phone me to discuss probelms 13th Sept
Bt phone me to book respose to cure poor SNR; 14th Sept
BT fit new line box 15th Sept
All problems resolved 15th Sept;

Plain sailing;
Superb service from Plus Net and BT. Totally professional throughout.. Just how it should be. Cheesy
Griffo
Grafter
Posts: 95
Registered: 30-07-2007

Activation!

Quote
I got activated today. I wasnt due to be activated until after 12 midday tommorrow! (Thursday)


When did you receive your starter kit?
Griffo
Grafter
Posts: 95
Registered: 30-07-2007

Activation!

Checked the BT Order Tracker this morning to see the activation is now complete! Cheesy

When should I expetc to get my login info? Also, starter kit is still to arrive yet. Was posted yesterday so i'm told.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Activation!

You will get an email with your login info once PlusNet have had confirmation from BT That you are activated. You can also find in via the connections settings -> connection details.

The starter packs are usually sent out 2 days prior to your original activation date. If you have been activated early, this is why it has not arrived yet but should do so in the next day or so.