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Account Type and cost?

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Account Type and cost?

So i have "PlusNet PlusNet Broadband Home Premier 1Mb Original Account"

Just now i think im getting upto 2MB (free upgrade from a while back)

Questions:

1) im still paying £29.99 a month, is this correct if not will i recive my money bk for overpayment?

2) How dose this efect my trafic limits?

3) how do i fix this if anyhing needs fixed?

Thanx Smiley
6 REPLIES
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Account Type and cost?

Hi there,

A fair bit, it depends on your monthly usage and how badly or quickly you want MaxDsl, ie speeds up to 8MB Smiley

Your product currently has 2 benefits.

1. a higher SUP level
2. The ability to get on the MAXDSL and beyond speeds more quickly than other customers.

Full details are in the article published by Ian Wild here

Hope it helps.
Community Veteran
Posts: 1,653
Registered: 13-06-2007

Account Type and cost?

this is the equivlent of the current up to 4mb package

from tomorrow it will be the up to 16mb package or premier option 2

Quote
Option 2 will be offered as ‘Up to 16Mb’ and replaces the current ‘Up to 4Mb product’. This will be provided with a peak time data transfer allowance of 22.5GB (Cost: £29.99 per month).


you should be able to find out more:
Here
and Here
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Account Type and cost?

ok...i think :? :lol:


I checked my exchange and it says its all ready to go with the maxDSL already been enabled.

Also checked my line speeds and it should easly cope with 8mbps

So should i see this as of 2moz? (as BT seem to have done there part already)

Thanx
Community Veteran
Posts: 1,653
Registered: 13-06-2007

Account Type and cost?

BT have merely enabled your exchange, PN now have to submit a regrade order to BT who will eventually get round to upgrading you!
N/A

Account Type and cost?

As said in the 1st reply i should have a slightly higher priority, what is this in real time?

Like ill get it a d/m/y before anyone else?

What i dont understand is, do BT upgread me or my exchange? If its my exchange dose that mean that ppl who dont pay extra will get it quicker cos i do?
Community Veteran
Posts: 1,653
Registered: 13-06-2007

Account Type and cost?

you should get upgraded in the next 2 weeks, I think 8mb and 4mb customers will be upgraded before the bulk regrade goes through