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Access to router but no access to internet

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Access to router but no access to internet

I cannot access the internet from my laptop using the wireless router but I can access the internet using other local wireless connections. The signal is a good signal and I have checked everything I can think of including IP addresses, I can't work it out, any ideas?
3 REPLIES
N/A

Access to router but no access to internet

Hi.
Assuming you have an internet connection.
Can you ping internet sites by name? If not it is a dns problem.
If not a DNS thing it could well be a security issue.
Can you connect to the router through a wired connection and see if the wireless side is activated and also see what security settings there are.
Cheers
Jon
Community Veteran
Posts: 419
Thanks: 1
Fixes: 1
Registered: 04-04-2007

Access to router but no access to internet

Hi

Disabling your lap top firewall (if any) is also worth a try.
Software updates can cause havoc.

Also have you tried re-running the "set up a wireless connection wizard"

Cheers
Bill
tstaddon
Rising Star
Posts: 151
Thanks: 23
Registered: 01-08-2007

Access to router but no access to internet

Something else to watch out for - DECT cordless phones. We've found that if one was plugged in, the moment it rang the router fell over.

Changing the router helped us, but worth checking - if you have a cordless phone, try unplugging it from both the phone and the mains, then rebooting the router/modem.