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ADSL activation - How long did it take?!

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ADSL activation - How long did it take?!

How long did it take for your ADSL line to be activated by BT?

I still can't really get over the fact that it takes 5 to 10 days.

So how long was yours?
5 REPLIES
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ADSL activation - How long did it take?!

Mine was six days from ordering to connected.

BT have got to find a spare engineer, then he has to find the exchange, and do the work.

I would imagine customer phone faults take priority over ADSL connections, so its a case of wait for it to happen, at their convenience.
Desperion
Dabbler
Posts: 15
Registered: 30-07-2007

ADSL activation - How long did it take?!

Mine took five working days, from ordering to connection, I was well pleased as my last ISP took about ten days.
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ADSL activation - How long did it take?!

6 days and the Migration was done over night, excellent.
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

ADSL activation - How long did it take?!

Ordered in April, though exchange only went live on 7th July - was online by 11th.
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ADSL activation - How long did it take?!

48 hours.

I actually had to ring them to get it actvated. My ADSL line was syncing but wouldnt connect to plusnet on my router, rang their technical support and they said its because BT have connected me faster than they have processed my order or something and to try again in 20 minutes. Low and behold 20 minutes later im on 2mb Smiley

Took tiscali 6 weeks to disconnect me though.