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ADSL Problem

Ommin
Grafter
Posts: 356
Registered: 04-08-2007

ADSL Problem

I have been attempting unsuccessfully to gain access to my ADSL account for the last 60 minutes.
I keep receiving an Error 721 : Remote Computer Did Not Respond message. The status page states there are no connectivity problems. Can anyone help ?

Regards

Hugh
6 REPLIES
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RE: ADSL Problem

Me too - "Authentication failed". I thought last night's problem had been resolved?
N/A

RE: ADSL Problem

Me too. Called CS and they said there is another problem with BT. Said they would update the service status in a few minutes. That was 20 minutes ago.
Ommin
Grafter
Posts: 356
Registered: 04-08-2007

RE: ADSL Problem

Many thanks for the prompt replies.

Regards

Hugh


N/A

RE: ADSL Problem

The service status page mentions auth problems. I did have these at first. Now the SAR110 router says

Oper. Status: LCP
Last Fail Cause: VC down

which seems to be quite different. Oh well, here I go, raise a ticket, get on the phone, waste time, again ....

N/A

RE: ADSL Problem

cor all u lot do is moan, i think for what u pay plus net are brillant.yes i had a problem wehen i first got adsl and there customer support was good>

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RE: ADSL Problem

lol